Your privacy is sky77's top priority. This document transparently explains how we collect, use, store, and protect your personal data as a player on our Malaysia online casino platform.
Six data protection principles at the core of sky77's Privacy Policy for Malaysian players
All your personal data and financial transactions on the sky77 platform are protected by industry-standard 256-bit SSL encryption technology — the same standard used by Malaysia's leading banking institutions.
Sky77 never sells, rents, or transfers your personal data to third parties for marketing purposes. Your data is used solely for the purposes set out in this Privacy Policy.
We only collect data that is strictly necessary to provide the sky77 casino platform service, comply with legal requirements, and ensure player safety.
You have the full right to access, correct, download, or request deletion of your personal data. Requests may be submitted to the sky77 privacy team at any time.
Bank account details, e-wallet information (Touch 'n Go, DuitNow, GrabPay, etc.), and other financial data you provide to sky77 are treated with the utmost confidentiality and are never shared without your consent.
In the event of a data breach that may affect your information, sky77 is committed to notifying affected players within 72 hours and taking immediate remediation steps.
This Privacy Policy is published by sky77 (sky77.cash) and outlines our privacy practices regarding the collection, use, disclosure, storage, and protection of your personal data when you use the sky77 online casino platform.
This document applies to all sky77 platform users, including website visitors, prospective members considering registration, active registered members, and former members whose accounts have been closed but whose data is retained in accordance with legal requirements.
We encourage you to read this Privacy Policy together with our Terms & Conditions and Responsible Gaming Policy sky77 for a full overview of your rights and responsibilities as a player on our platform.
Important Note: By registering for or using the sky77 platform, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your personal data as described herein.
Sky77 collects several categories of personal data depending on how you interact with our platform. Below is a full breakdown of the types of data collected:
| Data Category | Specific Types of Information | Requirements |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad/passport number, gender, nationality | Mandatory |
| Contact Information | Email address, phone number, Malaysian residential address | Mandatory |
| Financial Data | Bank account number, e-wallet (TnG, DuitNow, GrabPay, Boost, ShopeePay), transaction history in MYR | Mandatory |
| Game Data | Betting history, games played (slots, baccarat, roulette, etc.), wins and losses | Automatic |
| Technical Data | IP address, device type, web browser, operating system, login data | Automatic |
| Behavioural Data | Pages visited, time spent, features used, gaming preferences | Automatic (Cookies) |
| Communications | Records of customer support conversations, feedback and complaints submitted | Where applicable |
We do not collect sensitive personal data such as health information, political affiliations, religious beliefs, or biometric data unless specifically required by law and with your explicit consent.
Sky77 uses the personal data collected for the following purposes, all of which are directly related to delivering the best online casino platform experience in Malaysia:
Sky77 processes your personal data on the following legal bases, in accordance with applicable data protection laws:
Data processing necessary to deliver sky77 platform services to you, including account management, transaction processing, and game provisioning.
Data processing for the purposes of fraud prevention, platform security, risk management, and product improvement — where sky77's legitimate interests do not override your fundamental rights.
Data processing for direct marketing purposes, non-essential cookies and promotional communications — where you have given explicit consent, which may be withdrawn at any time.
Data processing required to comply with legal obligations relating to anti-money laundering, tax compliance and other regulatory requirements.
Sky77 does not sell your personal data to any third parties. However, under certain circumstances, we may share data with the following parties based on service requirements or legal obligations:
All third parties that receive data from sky77 are bound by strict confidentiality and data protection agreements. They are only permitted to use that data for the stated purpose and must adhere to security standards equivalent to our own.
Sky77 continually invests in the latest security infrastructure and practices to protect your personal data from unauthorised access, loss, misuse, or disclosure.
Key security measures we have in place:
Shared Responsibility: While sky77 takes all reasonable steps to protect your data, security also depends on your own actions — including using a strong password, not sharing your login credentials and staying vigilant against phishing attempts.
Sky77 retains your personal data only for as long as necessary for the purposes set out in this Privacy Policy, or as required by law. Retention periods vary by data category:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | For as long as the account remains active | Service provision |
| Financial Transaction Records (MYR) | 7 years after the transaction | Legal & tax requirements |
| KYC Verification Data | 5 years after account closure | Anti-Money Laundering |
| Game Activity Logs | 3 years after account closure | Audit & Compliance |
| Customer Support Records | 3 years after resolution | Complaints & Escalation |
| Marketing Data (with consent) | Until consent is withdrawn | Consent basis |
| Technical Log Data | 12 months | Security & troubleshooting |
Once the retention period has elapsed, data will be securely deleted or fully anonymised so that it can no longer be associated with you as an individual.
The sky77 platform uses cookies and similar tracking technologies to enhance the user experience, ensure the platform functions correctly and understand how players use our services.
Types of cookies we use:
You can manage your cookie settings through your web browser preferences. Please note that disabling certain cookies may affect the functionality of the sky77 platform.
As a sky77 player, you have the following rights regarding your personal data. To exercise any of these rights, please contact us at support@sky77.cash:
Request a copy of your personal data held by sky77. We will provide a response within 30 days.
Request correction of any inaccurate or incomplete personal data in your sky77 account records.
Request the deletion of your personal data under certain circumstances — subject to legal retention requirements.
Request that sky77 restrict how we process your data in certain circumstances as provided for by law.
Request your data in a structured, machine-readable format for transfer to another service provider.
Object to the processing of your data for direct marketing purposes or on the basis of our legitimate interests.
The sky77 platform is for users aged 21 and above only. We do not knowingly collect or process personal data from individuals under the age of 21.
Underage Registration: If sky77 discovers that personal data has been collected from an individual under the age of 21 without proper age verification, the account in question will be closed immediately and all associated data will be promptly deleted.
If you are a parent or guardian and believe that your underage child has registered on the sky77 platform, please contact us immediately at support@sky77.cash with relevant proof so we can take prompt action.
The sky77 platform may contain links to third-party websites or services operated by entities independent of sky77. This Privacy Policy does not apply to those third-party websites or services.
Sky77 has no control over the privacy practices, content, or policies of third-party websites and is not responsible for any personal data collected by those sites. We encourage you to read the privacy policy of every website you visit.
All primary navigation links on the sky77 platform – including those in the header and footer – direct users exclusively to internal sky77 pages. We do not include links to third-party websites in the platform's main navigation.
In operating the sky77 online casino platform for Malaysian players, some personal data may be processed or stored on servers located outside Malaysia. This may occur in the context of using cloud infrastructure services or international game provider services.
When your personal data is transferred outside Malaysia, sky77 ensures that:
Sky77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or technological developments.
When significant changes are made:
We encourage you to review this page periodically to stay informed about how sky77 protects your privacy.
If you have any questions or concerns, or wish to exercise your privacy rights regarding the personal data we hold, please contact sky77's Data Protection Officer through the following channels:
Please include in your enquiry: your sky77 account username, the type of request (data access, correction, deletion, etc.) and any relevant details. This will help us process your request more quickly and accurately.
Sky77 is committed to handling all privacy enquiries with professionalism and care. We will acknowledge receipt of your request within 2 business days and provide a substantive response within 30 calendar days.
Your data is protected with 256-bit SSL encryption. Deposits from RM10 via Touch 'n Go eWallet or DuitNow. Over 1,500 games await — register for free at sky77 today.
For users aged 21+ only. Please gamble responsibly.